General

General Questions

• Can I buy an individual jacket from Stagwears?
• Do you produce Senior Class Jackets only?
• How do you ship orders of jackets?
• How can I make the payment?
• What countries do you ship to?
• What are the office hours/working hours?

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Single Jacket Orders

• How do I know what size to order?
• Garment Care information
• Do you offer quantity discounts?

Bulk / Team Orders

• How to book an appointment?
• Do I have to pay for the sample garments?
• How much does an appointment cost?
• How can I view your product range?

Delivery

• Are there any shipping charges?
• What countries do you ship to?
• What are the office hours/working hours?
• How much will I need to pay for customs and import fees?
• How are the jackets shipped?
• Where the jackets are delivered from?

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Payment

• What currency do you use?
• Can production begin on my order before the payment?
• When do I pay the remaining balance?
• How can I make the payment?
• Do you accept credit card payments?

Return, Exchange & Cancellation

• Can repairs be made on the garment?
• Do you offer returns and exchange?
• What do I do when there is a problem with my order?

Jacket Customizations

• Can I adjust the color of my decorations?
• Can I adjust the size of my decoration?
• How do I know what size to order?
• Do you produce Senior Class Jackets only?
• How many letterings can my name have?
• Can I buy an individual jacket from Stagwears?

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