In the rare event of a mistake in the order we will provide for assistance free of charge and help with the repairs free of cost. However, if after assessment the mistake is deemed to be of customer, then repairing shall depend on the type of damage with additional charges being applied. We do not repair/replace any claims made in respect to garments not followed with the care instructions. All the repairs accepted to be made shall be provided for in due time the details of which shall be provided in the email. Any mistake as such should be reported within 28 days of receiving the order.
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